Handhelds

Detailed outline of how the Minibarmaster handhelds operate including screen shots and descriptions.

Minibarmaster attendant handhelds

Minibarmaster handhelds run a custom application written specifically to record minibar usage and uses a database file tailored to your hotel. It contains information of your hotel's floor plans, minibar items and names of the staff who will use the system.

 Main Screen

Main Screen

The main screen allows the user to perform a number of functions including login, change the selected room, select sold or expired product menus to enter consumption and view a brief summary of the status of the minibar. The total sales for the room are shown at the bottom of the screen as well as the quantity consumed and the name of the guest. There are buttons to cycle through the rooms (Next and Previous) as well as a button to set the status of the room ie Checked (if entry was gained to check the room) or DND.

 Room Screen

Room Screen

If the user taps the Room button on the main screen, the room screen is displayed as shown above. Here they can select a floor, a room and also set the status of the room ie Checked or DND. More details pertinent to the room are shown in this screen compared to the main screen. For instance the floor summary is also shown ie how many rooms are DND, how many were checked and how many remain unchecked. This gives the user a quick snapshot into the status of the floor and prevents rooms being missed. 

There is an additional feature called the Room State. All rooms are categorised based on their status in Opera. Even without an interface (as is the case with the Essential System), these status' can be uploaded to the handheld. Typically the rooms can be categorised as stay over, due out, departed, early check in or due in. All this is automatically extracted from Opera and loaded into the handheld. For hotels without Opera, room states are set manually with an an easy to use windows menu system. Once room states are defined, the handheld can be configured to show only the rooms with the required room state. For instance the user can set it to show only the rooms that are due out (DOO) and hence check these rooms first in the morning to capture charges before guests depart. The DOO room state is the one shown in the room screen shot.

Sold Screen

Sold Screen

The sold screen is used to record sales. Minibar items are broken up into categories such as Alcohol, Drinks, Snacks and Other. Up to 6 categories can be utilised. To record a sale, the user taps the relevant category button, selects the quantity of the required items and saves them. Once the required items are recorded, a summary is shown as outlined above.

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